NSTAR: Some Still Without Power in Woburn

After Sunday, she left several downed wires in her wake. Some of those wires were still causing problems last night as of 7 p.m.

NSTAR reported that 1.4 percent of its customers were still without power Monday night.

Out of NSTAR's 19,918 customers in Woburn, the electric company reported nearly 300 lost power and it still had not been restored Monday.

responded to several reports of downed wires on Sunday during the tropical storm.

According to police, the city had 14 patrol cars out on the streets during the storm, many of which were standing by at the scene of downed wire calls waiting for NSTAR crews to respond.

Police said officers were rotated for 20 hours on the scene of one downed wire incident on Lake Avenue, while waiting for NSTAR to restore power.

When asked for a statement regarding the Woburn calls on Sunday, NSTAR media representatives did not return messages Monday.

According to the electric company's Web site, NSTAR uses an "advanced, computerized control system" to discover large power outages. That system is supplemented by reports from area police and fire departments, as well as customer complaints. 

Customers without power should notify NSTAR by calling 800-592-2000 to ensure that the company is aware of their outage.

According to NSTAR, "in the event of a major storm, NSTAR implements an emergency plan of operation which places the efforts of the entire company behind power restoration 24-hours a day. We will try to restore electric service to the maximum number of customers in the shortest possible time."